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Blue Yonder GmbH
 
 

Automatic decision-making to drive
customer loyalty

Automatic decision-making to drive  customer loyalty

Predictive analytics is transforming data into powerful insights about customer behaviour. Telecoms are using these insights to reduce churn and drive customer loyalty.

Blue Yonder software identifies customer behaviour for more profitable relationships


Analyze usage and become proactive

 

 

Analyze usage and become proactive

 

 • Investigate usage patterns for optimum service

• Identify promotions
customers may respond to, based on historical behaviour

• Build profitable customer relationships


Scrutinize behaviour, then stop the churn

 

 

Scrutinize behaviour, then stop the churn

 

• Discover previously unseen patterns that may lead to customers’ defecting

• Specialized, individual promotions drives customer loyalty

• Detect the basis of profitable customers & market according to individual patterns

Spotting hidden  connections

 

 

Spotting hidden
connections


• Uncover hidden connections in a large customer database

• React in real-time to retain customers

With predictive analytics

With predictive analytics, you can evaluate customer data in real-time, counteract contract terminations early, and quickly take advantage of sales opportunities.

Remove the guesswork from customer analysis



 

Remove the guesswork from  customer analysis




Forecast future customer behaviour

 

• Build a better understanding of your customer 

 

Spot customer trends and behavior as they emerge


• Discover your customer’s next move with Blue Yonder Predictive Analytics

Drive Customer Loyalty


• Improve customer service based on individual needs

• Drive customer value

Customer values  from Blue Yonder

Customer values from Blue Yonder

Read how to leverage every customer interaction and create targeted sales opportunities to enhance decision-making and drive customer loyalty

 

Download white paper

We have the multi-million use cases in Big Data everybody is looking for

 

 

vodafone

Join other predictive enterprises and contact us


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